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Frequently Asked Questions

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Your clothes will delivered back within 24hrs. Bulky items and Duvets require 3 days.

Delays: There are rare occusions when the facility may need to contact you to get your confrimation before processing an item. This can be triggered by unclear instruction or existing stains indentifed on delicate items during the pre wash checks.

Please look out for any messages or calls to ensure the items are cleaned without delays.

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Payments are processed securely through our app. We accept all major credit/debit cards.

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Yes! First time customers will receive 10% off their first order.

","q":"Do you offer discounts?","id":5},{"a":"

Shuttle Express Slots are our slots 30min-1 hour collection and delivery slots designed

Our Shuttle Express slots are the fastest and most customer centric collection and delivery booking slots in the industry .... the next-day laundry services.

Shuttle30, Shuttle,45 Shuttle 1hr

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We currently service
Wimbledon, Raynes Park, New Malden, Worchester Park, Cheam and Stonley.

More areas coming soon.

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Yes! just select the 'Collect from outside' or 'leave outside option' in the in your account.

","q":"Can the driver collect or deliver from outsite my address?","id":8},{"a":"

Yes! though our standard 2hr delivery slots are completely free our faster Shuttle slots do incure a fee.

Shuttle30 (30min Slot) - £10
Shuttle45 (45min Slot)- £7.50
Shuttle60 (1Hr Slot) - £5.00

","q":"Is there a fee for the faster Super Shuttle slots?","id":9}],"borderColor":"var(--color-secondary-rgb)","questionFont":{"size":16}},"type":"faq","children":[],"settings":{"box":{"container":"normal"},"text":{},"margin":{},"padding":{},"background":{"layers":[{"id":1,"type":"solid","colors":[{"color":"var(--color-textLight-rgb)","opacity":1}]}]},"visibility":[]}}},"children":["j9y6mXnVrjncAB3cxCTvJ8"],"remoteId":16419,"settings":{"meta":{},"title":"","footerVisibility":"hidden"},"schemaJsonLd":null,"parentRemoteId":null},{"id":"sbsE4vXiRTAEuqHVUhv5uY","url":"/dry-cleaning","name":"Dry cleaning","blocks":{},"children":["1h25jDV5ZBLmKJnzScKdjF"],"remoteId":16248,"settings":{"meta":{},"title":""},"schemaJsonLd":null,"parentRemoteId":14410},{"id":"vZWDusEQ3UrXpD7E1keuMt","url":"/login","name":"Login","blocks":{},"children":["nYwFfL7HfHcwpZXCxEukSD"],"remoteId":16425,"settings":{"meta":{},"title":"","footerVisibility":"hidden"},"schemaJsonLd":null,"parentRemoteId":null},{"id":"fh3YFH7j4DUHTQPVsvuBcF","url":"/ironing-onlly","name":"Ironing Only","blocks":{},"children":["8R5PfcFAinFY1Gjhtv9RU5"],"remoteId":16318,"settings":{"meta":{},"title":""},"schemaJsonLd":null,"parentRemoteId":14410},{"id":"wLib4gGAAU3i1PkEYxaifm","url":"/bulky-items","name":"Bulky Items","blocks":{},"children":["hTCCcmPChDKK3SqGR2EKvU"],"remoteId":16319,"settings":{"meta":{"description":"Duvets and bulky items"},"title":""},"schemaJsonLd":null,"parentRemoteId":14410},{"id":"sA7PeMGihbemF5djDy7Hc3","url":"/commercial","name":"Commercial","blocks":{},"children":["kKm4V9JQTXWjprfq2Bix7N","8FjzGfXoPg4yG7GBwfRFSQ","rDL5d7EzBB5E6fuDU6jUjr"],"remoteId":16439,"settings":{"meta":{},"title":""},"schemaJsonLd":null,"parentRemoteId":null},{"id":"fKQhtDawRtH4gnR9mTR447","url":"/test-page","name":"test page - footer","blocks":{},"children":["eNV4rZbuimVord3AnAG9Su"],"remoteId":16547,"settings":{"meta":{},"title":""},"isEnabled":false,"schemaJsonLd":null,"parentRemoteId":null},{"id":"hnMywYpuKhtACSxFqDDWRw","url":"/express-service-same-day","name":"Express Service - Same Day","blocks":{},"children":["aB2kkS1URWYtKFhJaVXBn7"],"remoteId":16566,"settings":{"meta":{},"title":"","footerVisibility":"hidden"},"schemaJsonLd":null,"parentRemoteId":null}],"globalBlocks":{"FOOTER":{"id":"FOOTER","data":{"hoverColor":"#99F7E9","description":"Follow us on our socials, and keep up to date on future promotions and discounts!"},"type":"footer","children":[],"settings":{"box":{"border":{},"hideOnMobile":false},"text":{"align":"center","color":"var(--color-textLight-rgb)","shadow":{"size":1,"opacity":0.2,"distance":1},"headingColor":"var(--color-textLight-rgb)"},"margin":{},"padding":{},"background":{"layers":[{"id":1,"type":"linear-gradient","angle":89,"colors":[{"color":"var(--color-custom-1-rgb)","opacity":1},{"color":"var(--color-secondary-rgb)","opacity":1}]}]}}},"NAVBAR":{"id":"NAVBAR","data":{"cta":{"id":"navbar-cta","icon":{"icon":"calendar-clock","iconSet":"ti"},"color":"var(--color-secondary-rgb)","content":"Schedule Pick Up","iconAlign":"right","destination":{"page":"book"},"mapPageName":true},"logo":{"text":"ShuttleBee Laundry","image":""},"email":"{Contact.Email}","fixed":true,"phone":"{Contact.Phone}","showCta":true,"topLine":{},"hoverColor":"var(--color-textDark-rgb)","showTopLine":false,"openingHours":"Mo-Fr: 9am-6pm, Sa-Su: 9am-11am","topLineColor":"var(--color-secondary-rgb)","hideTopLineOnScroll":true},"type":"navbar","children":[],"settings":{"box":{"border":{}},"text":{},"margin":{},"padding":{},"background":{"layers":[]}}},"ANNOUNCEMENT_BAR":{"id":"ANNOUNCEMENT_BAR","data":{"show":true,"innerHtml":"

Special Promotional prices for the whole of July -August!

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